Last Updated: January 2026

Introduction

SHARO SOLUTIONS LTD ("we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or engage with our IT consultancy services.

We are registered in England and Wales (Company No: 16640552) and act as a data controller for personal data collected through our website and business operations.

Information We Collect

We may collect the following types of information:

Information you provide directly:

• Contact details (name, email address, phone number)
• Business information (company name, job title)
• Enquiry details and project requirements
• Information provided during consultancy engagements

Information collected automatically:

• IP address and browser type
• Pages visited and time spent on our website
• Referring website addresses
• Device information

How We Use Your Information

We use your information for the following purposes:

• To respond to enquiries and provide requested information
• To deliver IT consultancy services
• To communicate about projects and services
• To improve our website and services
• To comply with legal obligations
• To protect our legitimate business interests

Legal Basis for Processing

Under the UK GDPR, we process your personal data on the following legal bases:

• Contract: Processing necessary for the performance of a contract with you
• Legitimate Interests: Processing necessary for our legitimate business interests, where not overridden by your rights
• Consent: Where you have given explicit consent
• Legal Obligation: Processing necessary to comply with legal requirements

Data Sharing

We do not sell your personal data. We may share your information with:

• Service providers who assist with our business operations (under appropriate data protection agreements)
• Professional advisers (accountants, lawyers) as necessary
• Regulatory bodies or law enforcement where required by law

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period depends on the context of the data:

• Contact form enquiries: 2 years from last contact
• Client project data: 7 years after project completion
• Financial records: As required by UK law (typically 6-7 years)

Your Rights

Under UK data protection law, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data in certain circumstances
• Restriction: Request restriction of processing
• Portability: Request transfer of your data to another organisation
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Secure encrypted connections (HTTPS) on our website
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website usage. You can control cookie settings through your browser preferences.

International Transfers

We primarily process data within the UK and European Economic Area. If data is transferred outside these areas, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Complaints

If you have concerns about how we handle your personal data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

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